A few sssimple points

  • COVID and delayed delivery
    • EXPECT DELAYED DELIVERY! Your order, regardless of shipping service selected, will most likely experience a delay of some sort! We ARE NOT RESPONSIBLE for delays, and if you cannot accept a delayed deliver time, DO NOT PLACE AN ORDER. Read more here.
    • Domestic Orders: Expect a delay in delivery. We do not have control over giant international shipping companies, nor do we have control over nature (such as COVID or the weather), nor do we have control over politics. If you are upset about delivery times, you are welcome to return your item for a refund. We WILL NOT issue a refund without a return.
    • International Orders: While some Standard Service international orders may arrive in as little as 10 days, expect your shipping to take 100+ days. We WILL NOT issue a refund because your order is taking longer than pre-COVID to arrive. The shipping method was yours to choose from, and you chose the slowest method during a global pandemic.
      International Priority shipping is also delayed, but should arrive within 30 days. However, this is not guaranteed, and due to circumstances outside of our control (we do not have control over internaional shipping companies nor do we have control over nature), there may be further delays. We WILL NOT issue a refund if your order is delayed due to extenuating shipping circumstances. We WILL NOT issue a refund without a return.
    • We reserve the right to deny service, assistance, or ban customers from our store if you (the customer) behaves in a way that makes an employee feel unsafe or abused. We WILL report you to local authorities if you issue death threats against us for any reason. If your item is delayed in shipping and you threaten to kill someone here over that, you will be reported and banned from further service immediately. We WILL NOT accept returns or issue refunds to anyone that makes such threats against us.
  • TUNES AND CHIPS
    • If you ever buy a SSSQUID chip and it doesn’t work properly, we will send you a new one. That means: you buy one used on eBay, you buy one from a forum member, you get a free one from a friend… whatever the case happens to be, if you receive a non-functional chip, and the issue can’t be resolved on your end, just ship the old chip back and you’ll get a brand-spanking new chip in the mail as soon as possible.
      • If it has been more than 30 days since purchase, the user is responsible for shipping and handling charges.
      • If the chip was obtained from a second or third party (not from SSSquid.com), the user is responsible for shipping and handling charges.
      • There is no time limit on this offer. It could be 10 days away, or 20 years from now.
      • This does not cover physical damage.
        • However, any physically damaged SSSquid chip can be traded for a new one with a small fee.
    • If, for some reason, something out of your control happens and the chip is no longer in working order, you will get a brand new chip in the mail as soon as possible, no hassle; no headache: no worries! Just return the non-functioning chip and pay shipping for the new chip.
    • All tunes are tested in a variety of driving conditions before being put to market, but if the chip doesn’t end up working, and we just can’t seem to work it out, we will refund your money. All requests must be submitted within 30 days of purchase. This applies only to chips purchased from SSSquid.com. All returns are subject up to a 15% restocking and refurbishing fee depending upon the requirements and needs of the situation.
    • This product may not be legal in your state/country for highway use. Please check with your local DMV for more information.
      • While many of our chips have been shown time-and-time-again to pass local smog and emissions standards, often providing a cleaner output and increased MPG over stock, it really depends on your car. As such, SSSQUID cannot offer any guaranty that the tunes will pass any emissions standards.
    • We are not responsible for any damages that may occur to you and/or your vehicle. User accepts full responsibility of any damages that may happen during installation and/or usage.
  • DOWNLOADABLE FILES
    • All downloadable files are considered private property and are available to you, and you alone. They are not shareware or opensource, and any unauthorized sharing is a prosecutable offense.
  • PARTS AND ACCESSORIES
    • All parts come with a 30 day warranty* unless otherwise stated. This includes manufacturer defects and breakage. This does NOT include user error, user caused damage, or natural wear.
      • *from date of delivery. If tracking is unavailable, date of sale + 5 days will be the start of warranty period.