DON’T PANIC: COVID-19

DON’T PANIC: COVID-19

posted in: News | 0

EXPECT DELAYED DELIVERY ON ALL SHIPPING SERVICES!

Unfortunately the situation has continued to worsen as our many of our officials and general public refuse to show empathy and understanding. At the moment, our city is under a stay-at-home quarantine and all businesses are forced to limit activities. While we can still ship items, we cannot perform in-person services, and some other services may be delayed.

Please be aware that you will likely experience a delay of some sort, either with order fulfillment or during shipping, or both. We do not have control over the shipping companies. If your package is delayed, it’s because they are overwhelmed, understaffed, underfunded, and actively sabotaged by the highest levels of government. The United States is in both a state of civil unrest and pandemic mitigation. Please be kind, patient, and understanding of the harsh circumstances we are all facing every day.

Thank you very much for your understanding that it is almost a certainty that you WILL experience a delay in shipping.

Domestic delivery times:
– First Class: 4-30 days
– Priority: 2-14 days
International delivery times:
– First Class: 10-120+ days
– Priority: 5-90 days

If these delivery times are not acceptable, contact us for further shipping options before placing your order. There are shipping methods which cost significantly more, but are also significantly quicker or have guaranteed delivery times.

What we must temporarily halt:
– Dyno/street tuning
– Installations
– Travel for events/races/tuning

What we can continue, but may take a little longer:
– Order fulfillment
– Injector refurbishment
– Bench flashing
– CAD design
– CFD analysis and optimization
– PCB design
– Item production (this is significantly delayed; PCB production is halted)

Remember: WEAR A MASK when in public! If a Formula 1 pit crew can do everything while in heavy fire-retardant gear, a full-face helmet, and a mask, you can grocery shop in air-conditioning wearing sandals, a tank-top, and a mask. There is no excuse.

All orders will be shipped as quickly as possible, but please expect a delay.

If you have any questions or concerns, please CONTACT US.